Shipping Info



LINE FRIENDS COLLECTION delivers to the following 201 territories.

• Africa : Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Chad, Comoros, Congo-Brazzaville, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Nigeria, Cameroon, Réunion, Rwanda, São Tomé&Príncipe, Senegal, Seychelles, Sierra Leone, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

• Asia : Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, Timor-Leste, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam

• Europe : Albania, Andorra, Austria, Belgium, Bosnia& Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man ,Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania,St. Helena, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

• North America : Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Canada, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts&Nevis, Sint Maarten, United States, British Virgin Islands

• South America : Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, St. Lucia, St. Martin, St. Vincent&Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, Uruguay, Venezuela

• Oceania : Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis & Futuna



• It is measured differently depending on the country you live in and the weight of the product you ordered.

• Customs duties and taxes are set differently depending on the country you are shipping to. Basically, if the payment includes customs duties and taxes, IPX is responsible for the customs duties and taxes. However, in countries where there is an option to pay customs duties and taxes, responsibility varies depending on the option selected. For customers who choose the option to pay the incurred costs at a later date, the refund criteria will vary depending on whether or not the payment was made. Customers who selected this option should check the Return & Exchange page for more details.

• If a customer orders a quantity that exceeds the capacity of the box, it may be divided into multiple boxes and packed, and the arrival date may vary accordingly.



• This product is shipped from South Korea. 

• It is difficult to cancel the order after the fulfillment is complete.

• Items purchased from LINE FRIENDS COLLECTION STORE are shipping via DHL. 

• Shipping costs may change depending on operating conditions.

• The order may be canceled or delayed due to an issue of the courier.

• The orders with the PO Box, APO/AFO addresses may be canceled.

• Please fill all shipping information (recipient's name, shipping address, etc.) in English. The orders with the addresses written by native languages are not available on the system of the carrier. 

• If a customer's order contains 「pre-order products」, all products will be shipped on the schedule of the 「pre-order products」. If a customer who want to receive products other than pre-order products first, please create a separate order.